Duties and Responsibilities

• Properly Assess and analyze client’s background information.
• Deal with queries and complaints promptly and effectively.
• Provide underwriting opinions or responses by telephone and email within turnaround times and maintain quality of service at all times.
• Evaluate new and existing business to ensure that underwriting decisions and amendments are processed within agreed time frames.
• Work with management to develop and implement underwriting efficiencies and review processes and procedures, including systems processes, and recommend the necessary enhancements when required.
• Develop and maintain good rapport with clients and insurance companies.
• Participate in continuing education courses to remain knowledgeable and competitive in the industry.

Experience

• Min 5 years’ experience

Education

• Graduate with ACII Certification

Key Skills

• Excellent written and verbal communication
• Ability to prioritize workload and manage time effectively
• Strong analytical skills
• Problem solving and decision-making skills
• Pro-active
• Negotiation skills